Rights for people when receiving health care and disability services.
Everyone using a health or disability service has the protection of a Code of Rights. An independent Commissioner promotes and protects these rights under a New Zealand law called the Health and Disability Commissioner Act 1994.
Under the Code of Rights you have the right to:
- respect and privacy
- fair treatment without pressure or discrimination
- dignity and independence
- a quality service to be treated with care and skill
- effective communication with the person providing the service
- all the information you need about the health or disability service being provided (in New Zealand, people are encouraged to ask questions and to ask for more information to help them understand what is happening)
- make your own decision about your care, and to change your mind
- a support person with you at most times
- rights during teaching and research
- have a complaint taken seriously.
If you are unhappy about the services you have received, or something goes wrong, and you feel your rights have been breached, you can:
* talk to the person you received the service from, or the person in charge, as they may be able to sort out the problem;
* get help and support from family and friends to raise your concerns with the provider;
* seek the support of a free independent health and disability advocate from the Nationwide Advocacy Service to help you resolve your concerns. Visit our website (www.hdc.org.nz) for Advocacy brochures in 13 languages, or telephone the Nationwide Advocacy Service
0800 555 050.
Boards & Commissions
Disability Organisations
Health Services
Health And Disability Commissioner
When you need a "plumber" or a "builder" for a project around the house, or maybe a "chocolate cake" for that special occasion you'll often turn to your friends, work mates or others around to ask for recommendations - right?
Reviews and ratings are just that, recommendations from other people just like you, that help you make decisions around which business to select. Likewise your experiences help others choose which business is right for them.
So why not get the ball rolling and place a review on Health & Disability Commissioner today
WHY ARE REVIEWS IMPORTANT for my business?
Learning more about your customers' experiences with your business, your staff and your products can be very a revealing health check for your business. Reviews and ratings from customers help you learn which parts of your business are working and which might need a little work.
Reviews on finda help new customers find you and place their trust in your business, and here on finda you always have the right of response to any review - so you can thank the customer or where needed, share your side of the story. Done well, the review and rating process can open up a transparency between you and your customers, encouraging deeper engagement with your internet listing and allowing your online advertising to become more than just another listing.
So why not get the ball rolling and encourage your customers to review your business on finda today.
Health & Disability Commissioner0
Review Health & Disability Commissioner
Writing a review
be clear & concise
if you had a bad experience, try to offer constructive suggestions – remember everyone has a bad day
Your review will be moderated by our team. Should it be a negative review, we’ll let the business know & give them 7 days to respond before we publish your review.
Should we decide to decline your review, you’ll be told why & we’ll suggest some changes for you to resubmit your review.
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Jardine Lloyd Thompson Ltd (0.01 km)
