30th August 2010 Went for a family members birthday for brunch on a Saturday. Approx 18 of us. Our meals came out at different times over and hour which ment only 2 or 3 people were eating at the same time. (they would bring 2 pancakes and 1 bacon and eggs and then more pancakes 20min later. Really bad organisation in kitchen) All the pancakes (about 4 people had them) were burnt on the bottom. They got one order wrong and seemed annoyed at us when we said we were still missing one meal. When we expressed that we wernt happy and we wern't horrible about it but the birthday girl was rather disapointed that no one was enjoying themselves, we were only given a free coffee card and when we asked if we could just have the ones we already ordered for free they said they couldnt because they could only be used between certain hours. The room we were in was lovely and would recomend it for a function that maybe wasnt a sit down meal but unfortunaltly not many of us will be returning.