Masterclean2000 Ltd is an established cleaning company with an impressive portfolio of corporate and commercial clients. We are confident in providing superior cleaning services to our customers and we proudly offer a 100% satisfaction guarantee on all of our work, every day.
Our point of difference... We Care.
Our customers are our No. 1 priority and those who work with us experience a new level of customer service, customer care. This means, for example:
* We use our initiative and clean obvious areas of concern without being asked
* If you need us to, we'll do our very best to re-schedule our cleaning to suit your needs
* From time to time we'll ask for your feedback because we are committed to giving you our best, always
* We promote the implementation of re-cycling systems and use of Eco consumables
We understand how important it is to provide a high quality service to our clients. Maintaining high standards and keeping the personal touch with all our customers is achievable because of the way we have structured our company and trained our staff.
The success of our business is largely due to our focus on customer care. It all starts with a site visit and our careful attention to your cleaning requirements. From there we prepare a full proposal and ensure we are on hand to answer any questions you may have.
From experience we know that our attention to quality control results in overall lower cost to our customers and helps to foster good working relations which are extremely important to us.
We train and monitor the performance of our cleaning staff and regular inspections are standard practice.
The Masterclean2000 Guarantee
We are committed to providing 100% satisfaction and can guarantee:
* Being available for personal contact by telephone 24 hours/7 days per week
* Completing site visits to remedy any outstanding work from regular cleaning within 24 hours