13th May 2014 Reception staff on the phone are exceedingly unhelpful. Thanks Westmere, I'm glad that I am not allowed to use your services because I live in Sandringham, even though my workplace is very close to your clinic---although I won't be able to get convenient treatment, at least I don't have to talk to you ever again.
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23rd May 2013 Meh , The reception staff ( one in particular), can be really snippy, grumpy , condescending and over zealous gate keepers...
We are clients who pay your wages , a bit more mutual respect wouldn't go a miss.
Doctors and nurses are great however