23rd July 2014 I was very disappointment from the services received at Zurri Ellerlise on my wedding day. On a morning which should be most exciting and happy I was left upset,frustrated and distressed.
The hairdresser spent no time to work through and discuss what I had wanted for my hair. Stating that they could not work the picture style options I had given them. I had clearly stated I did not want anything tight and pulled back, but that is exactly what my hair looked like. Not once was I asked about how I wanted to work with my hair. I was so upset and left crying in the bathroom.
My bridesmaids were poorly taken care of. Reporting to me that the hairdresser had slapped her hand when she asked about her hair falling out of place in the front. My other bridesmaid who was in the chair for less then 5 minutes to have a bow clip placed in her hair and charged $30. They were left with limp curls and messy plaits which did not hold for the day, falling out before we even left for the wedding ceramony.
After frequenting the salon previously for similar services and always being happy with the result I was tremendously disgruntled on my wedding day.
I would not be recommending Zurri Ellerslie salons services to anyone. I was very upset at how the morning was handled in the salon.