10th October 2014 I purchased a Haier fridge from this store. Once installed I realised the fridge has visible condensation running down the back panel, which collects through a drip hole at the base. I told Smiths City that I'm not happy with this system - as I've not seen a fridge operate this way for many years. Their response was to fob me off the Fisher & Paykel service (who told me that it's just how the Haier operates). Ultimately, Smith's City showed no interest and complete apathy that I'm unhappy with the purchase and no follow up after the service call. I will not shop there again and would not recommend their service to anyone.