20th February 2015 Extremely disappointed with this moving company. Surveyor came to our home and took twice as long to survey our home as the competitor and I made the mistake in assuming their quote would be more accurate. The surveyor accepted zero responsibility for grossly underestimating the size of our household and assuring us that we could fit into a smaller container (when the competitor took half the time to survey and correctly proposed a larger container). He then price gouged us by holding our stuff at ransom. Our 2nd shipment didnt leave until 2.5 months after the first. All together, we would have saved money and time going with the other moving company. It was a serious display of poor business ethics. Based on my previous poor experience with hookers with a move to New Plymouth, I should have trusted my gut and stayed away from this company.
We overlooked the damaged items the movers did just packing our belongings and the consistent complaining while packing up our household on day 1. But I guess I shouldn't have been surprised.
You are better off not to utilize their services.