Level 2, Orams Marine Village, 154 Beaumont Street, Auckland, Auckland Central, New Zealand Wide
OFFICE OF THE OMBUDSMEN
An Ombudsman is an independent investigator who:
- investigates complaints about the administrative acts and decisions of central and local government agencies;
- investigates complaints about the decisions of Ministers of the Crown and central and local government agencies on requests for official information;
- provides information and guidance to employees who wish to report serious wrong-doing in their workplace ('whistle-blowing') and is one of the authorities to whom serious wrong-doing can be reported.
"Central government agencies" include agencies (such as government departments and statutory bodies) responsible for benefit payments, housing, health, immigration, passports, accident compensation, prisons, education, taxation and child support and many others.
"Local government agencies" include agencies (such as regional, city and district councils) responsible for roads, drainage, nuisance, animal control, planning and resource and building consents.
Ombudsmen are independent Officers of Parliament who investigate complaints against central and local government agencies (including, in the case of the official information legislation, Ministers of the Crown). An Ombudsman's investigation is free and is conducted in private.
The functions and powers of the Ombudsmen are set out in four pieces of legislation:
- The Ombudsmen Act 1975
- The Official Information Act 1982
- The Protected Disclosures Act 2000
- Local Gov. Offic. Info/Meetings Act 198
Pamphlets
The following pamphlets about the Ombudsmen's work are available on our website www.ombudsmen.govt.nz:
- Making complaints about government agencies
- Making requests for Official Information
- A guide to the Protected Disclosures Act
- Making complaints about the Prison Service - A guide for prison inmates wanting to make a complaint to the Ombudsmen
- Making complaints about Tertiary Education
When you need a "plumber" or a "builder" for a project around the house, or maybe a "chocolate cake" for that special occasion you'll often turn to your friends, work mates or others around to ask for recommendations - right?
Reviews and ratings are just that, recommendations from other people just like you, that help you make decisions around which business to select. Likewise your experiences help others choose which business is right for them.
So why not get the ball rolling and place a review on Office of the Ombudsmen today
WHY ARE REVIEWS IMPORTANT for my business?
Learning more about your customers' experiences with your business, your staff and your products can be very a revealing health check for your business. Reviews and ratings from customers help you learn which parts of your business are working and which might need a little work.
Reviews on finda help new customers find you and place their trust in your business, and here on finda you always have the right of response to any review - so you can thank the customer or where needed, share your side of the story. Done well, the review and rating process can open up a transparency between you and your customers, encouraging deeper engagement with your internet listing and allowing your online advertising to become more than just another listing.
So why not get the ball rolling and encourage your customers to review your business on finda today.
Office of the Ombudsmen0
Review Office of the Ombudsmen
Writing a review
be clear & concise
if you had a bad experience, try to offer constructive suggestions – remember everyone has a bad day
Your review will be moderated by our team. Should it be a negative review, we’ll let the business know & give them 7 days to respond before we publish your review.
Should we decide to decline your review, you’ll be told why & we’ll suggest some changes for you to resubmit your review.
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