30th July 2009 Juliette Florist were responsible for providing flowers for our wedding.
Not only were the flowers exquisite and elegant, the service they provided, delivering the flowers to the restaurant and setting them up as well really helped to make the day run smoothly.
I would highly recommend this florist as they have a wonderful and unique eye for flowers, creating well crafted arrangements, modern bouquets and buttonhole/corsages for our wedding.
25th February 2014 Worst customer service I have ever experienced!
After experiencing a hard few days with the loss of a relative and undergoing a painful medical procedure my mother decided to surprise me with flowers, asking for them to be delivered to the lower flat in the afternoon. In the early evening when my partner and I discovered what my mother had organised we went looking for the flowers outside on the deck, by the front door, and at the upper flat, with no luck.
The next morning my mother and I made a few calls to try and locate the flowers. I spoke with Jill from Juliette florist who claimed that the flowers were handed to someone at the lower flat yesterday afternoon and that they were sitting on the deck under the washing line when a staff member went over to check that morning. When I explained to her that neither Olly or I, or the residents of the upper house took the flowers and that we were on the deck last night looking for the flowers and this morning while putting the washing out, so would of seen them she started yelling at me saying how dare I accuse her staff of lying and then started yelling about how our place was such a rabbit warren to get to (it is a 2 minute walk from the florist).
Jill was so aggressive and rude with me, and never took ownership of the delivery being her responsibility, just accused me of being stupid for failing to see them on the deck this morning.
I was planning on using Juliette florist for wedding flowers and had been recommending them to friends, which I will most definitly not be doing now. I would hate for someone to have a special occasion tarnished by missing flowers or by being abused by an incredibly rude florist.
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kimberley1234
30th July 2009 Juliette Florist were responsible for providing flowers for our wedding.
Not only were the flowers exquisite and elegant, the service they provided, delivering the flowers to the restaurant and setting them up as well really helped to make the day run smoothly.
I would highly recommend this florist as they have a wonderful and unique eye for flowers, creating well crafted arrangements, modern bouquets and buttonhole/corsages for our wedding.
Juliette Florist were responsible for providing flowers for our wedding.
Not only were the flowers exquisite and elegant, the service they provided, delivering the flowers to the restaurant and setting them up as well really helped to make the day run smoothly.
I would highly recommend this florist as they have a wonderful and unique eye for flowers, creating well crafted arrangements, modern bouquets and buttonhole/corsages for our wedding.