23rd February 2010 I have been to Elliot sushi a few times. I think the sushi is quite good compared to other sushi places because there is a wide variety and they make the sushi fresh. However, I noticed that the cashier lady (i am assuming that she is the owner) is either not very honest or does not know anything about customer service (which i somehow doubt because i believe that the place has been in business for at least 3 years). I went yesterday and bought 4 pieces of sushi- 2 seaweed, 1 salmon and 1 tuna. The salmon and tuna are $1.20 each whilst the seaweed is supposedly $1.50 (as written on a piece of paper in front of the sushi). I paid $6.40 for the 4 pieces but realized after paying that it didn't make sense. I queued again (it was lunch hour so quite a few people) and asked to see the receipt since i used eftpos. I said to her that it didn't add up and she gave me an exasperated look and said that the seaweed sushi is $2.00 not $1.50. I said to her that they should have update the price to $2.00 instead of $1.50 but she just waved her hand as to dimiss me. Due to her lack of English, I let it go. However, I am not very happy as she didn't even apologize. I think in this case, she should have refunded me the difference as I bought the food unaware that the price was incorrect. I am actually not upset about the $1.00 difference but i think that she was dishonest. Therefore, I do not recommend going to Elliot sushi because the owner does not seem very honest and good customer service seems to be the last thing on her list.
23rd February 2010 I have been to Elliot sushi a few times. I think the sushi is quite good compared to other sushi places because there is a wide variety and they make the sushi fresh. However, I noticed that the cashier lady (i am assuming that she is the owner) is either not very honest or does not know anything about customer service (which i somehow doubt because i believe that the place has been in business for at least 3 years). I went yesterday and bought 4 pieces of sushi- 2 seaweed, 1 salmon and 1 tuna. The salmon and tuna are $1.20 each whilst the seaweed is supposedly $1.50 (as written on a piece of paper in front of the sushi). I paid $6.40 for the 4 pieces but realized after paying that it didn't make sense. I queued again (it was lunch hour so quite a few people) and asked to see the receipt since i used eftpos. I said to her that it didn't add up and she gave me an exasperated look and said that the seaweed sushi is $2.00 not $1.50. I said to her that they should have update the price to $2.00 instead of $1.50 but she just waved her hand as to dimiss me. Due to her lack of English, I let it go. However, I am not very happy as she didn't even apologize. I think in this case, she should have refunded me the difference as I bought the food unaware that the price was incorrect. I am actually not upset about the $1.00 difference but i think that she was dishonest. Therefore, I do not recommend going to Elliot sushi because the owner does not seem very honest and good customer service seems to be the last thing on her list.
I have been to Elliot sushi a few times. I think the sushi is quite good compared to other sushi places because there is a wide variety and they make the sushi fresh. However, I noticed that the cashier lady (i am assuming that she is the owner) is either not very honest or does not know anything about customer service (which i somehow doubt because i believe that the place has been in business for at least 3 years). I went yesterday and bought 4 pieces of sushi- 2 seaweed, 1 salmon and 1 tuna. The salmon and tuna are $1.20 each whilst the seaweed is supposedly $1.50 (as written on a piece of paper in front of the sushi). I paid $6.40 for the 4 pieces but realized after paying that it didn't make sense. I queued again (it was lunch hour so quite a few people) and asked to see the receipt since i used eftpos. I said to her that it didn't add up and she gave me an exasperated look and said that the seaweed sushi is $2.00 not $1.50. I said to her that they should have update the price to $2.00 instead of $1.50 but she just waved her hand as to dimiss me. Due to her lack of English, I let it go. However, I am not very happy as she didn't even apologize. I think in this case, she should have refunded me the difference as I bought the food unaware that the price was incorrect. I am actually not upset about the $1.00 difference but i think that she was dishonest. Therefore, I do not recommend going to Elliot sushi because the owner does not seem very honest and good customer service seems to be the last thing on her list.