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Smart Dogs Wellington

4 Westchester Drive, Churton Park, Wellington City, Wellington

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A dog exercise and boarding service that ensures your dog is happy and fit, every day of the week.

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based on 2 review(s)

Telephone 0800 436422

Fax (04) 478 3512

Toll free 0800 4DOGCARE

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Ryderk

21st March 2012
I took my young dog to Smart Dogs recently, for the first time. The person who greeted us was lovely, and gave me confidence in how Tess would be cared for. Her kennel was very clean, and Tess was relaxed and happy when I picked her up after three days, and clearly tired after lots of exercise.
The person on duty when I collected Tess gave me feedback on how Tess had coped in this new environment, which was greatly appreciated.
Friendly staff and a good atmosphere - I'm happy to book Tess at Smart Dogs.

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2 Current Review(s) | 0 hidden

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Poke

16th April 2012
My dog stayed at Smart Dogs just recently while I went away. My dog got picked up on a Friday for three nights stay but they tried to charge me for additional daycare during the week which we never requested and had never happened. On picking up my dog after the stay the lady at the office tried to charge me for that and I said I had never requested day care and my dog didn't come here, the young lady was adamant that my dog was picked on the Wednesday and sayed a day at Smart Dogs. The gate at my house is electronically locked requiring PIN number so there is no way they can pick up our dog without someone home. I refused to pay for that additional charge, of course. I think they need to do a better admin job. Oh, and my dog lost his City Council Registration tag while he was there -it was wrapped around the metal ring on his collar. Smart Dog said that it was probably chewed off but the tag normally comes under his chin so this makes me wonder how it could be chewed off... by another dog?? The premises was clean and is at handy location but not sure if I'll use Smart Dogs next time - unfortunatelly my experience was not positive.

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Ryderk

21st March 2012
I took my young dog to Smart Dogs recently, for the first time. The person who greeted us was lovely, and gave me confidence in how Tess would be cared for. Her kennel was very clean, and Tess was relaxed and happy when I picked her up after three days, and clearly tired after lots of exercise. The person on duty when I collected Tess gave me feedback on how Tess had coped in this new environment, which was greatly appreciated. Friendly staff and a good atmosphere - I'm happy to book Tess at Smart Dogs.

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