28th November 2013 I am absolutely disgusted by this company. I have never written a review before but feel so angry by their service I do not want anyone else to have to suffer the same. After reading the other reviews it seems other people have had the same service. I took 3 items in for dry cleaning and was told they would be ready in 3 days time. I returned to find one item wasnt ready and another had a new mark on it that wasnt there previously. I was told- without an apology to come back tomorrow. I returned to find they had TAKEN APART MY DRESS without my permission- the dress was still in pieces and had shrunk. I was told to speak to the manager. I called him the following day- he was EXTREMELY rude and aggressive on the phone. He offered no apology and behaved as if he had done me a favour by cutting it up without my permission. I have never been treated so badly by any company and urge people to NOT USE THIS COMPANY!!
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Mikehop
26th July 2012 WORST DRYCLEANERS EVER!! Had a business shirt ruined by this drycleaners, they did the classic - turn a white shirt into a dull pink. How hard is it to wash cotton?? Talked to the owner Max upon pick up who refused a refund on the money I had already paid saying it was like that when I dropped it off. He was not there when I dropped it off, but he did use rude language and was generally inappropriate in his response. NEVER deal with this drycleaners he was in no way professional and very childish. I cant see them lasting long with that attitude!!
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GinaL
13th March 2012 I had a dress that was drycleaned here and returned with marks that were not there previously. I understand we all make mistakes so did contact them and spoke to a guy called Max to give him a chance to apologise and see if he could maybe fix it. He was unbelievably rude, swore at me, said it was my fault (?!) and refused to refund me. I was horrified! I would not trust them with anything of value (or anything I liked!). Really poor customer service. The guy seems to think he's of high importance so doesn't need to be polite to anyone. He's just cleaning clothes so I don't understand that attitude at all. A simple 'Sorry, let me refund you' would have been fine. No need to swear at customers!
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parnellc
25th November 2011 Horrible Customer Service! Refused to clean a Faux Fur Blanket Quote "I dont want it" DO NOT USE THIS COMPANY!! Overpriced & Rude!! There are better companies around. Dont bother with this guy!
Horrible Customer Service! Refused to clean a Faux Fur Blanket Quote "I dont want it" DO NOT USE THIS COMPANY!! Overpriced & Rude!! There are better companies around. Dont bother with this guy!
I am absolutely disgusted by this company. I have never written a review before but feel so angry by their service I do not want anyone else to have to suffer the same. After reading the other reviews it seems other people have had the same service. I took 3 items in for dry cleaning and was told they would be ready in 3 days time. I returned to find one item wasnt ready and another had a new mark on it that wasnt there previously. I was told- without an apology to come back tomorrow. I returned to find they had TAKEN APART MY DRESS without my permission- the dress was still in pieces and had shrunk. I was told to speak to the manager. I called him the following day- he was EXTREMELY rude and aggressive on the phone. He offered no apology and behaved as if he had done me a favour by cutting it up without my permission. I have never been treated so badly by any company and urge people to NOT USE THIS COMPANY!!