1.0
Don't pay this company until the job is done.
I rang them for a washing machine repair and they send a repair man around.
He looked at the washing machine and said that it is the pump. He replaced the pump for $90.00 and charged us $191.00 all up. My husband was stupid enough to pay him upfront. After repairing the machine - there was no change. He visited our house 4 times in two days and suggested different parts as being faulty. After his forth visit, he still couldn't fix it, he went away and never came back.
I rang the manager but he refused to refund my money so that I can find a competent repair man who can do the job, and he hung up on me. I rang back straight away, but the receptionist said that he's busy with someone else. The manager believes that they were doing a good job even though my machine isn't working.
Personally, I don't believe they are competent for this type of work - and hope that you, as a consumer, won't fall into the same trap.
I had great experience with these guys, Kiwi company. Not reap off like somw big Aussie companies who fool customers on interest free deals and raise the prices.