19th February 2013 Best snow store I have ever been to (including a lot of overseas travel)! Staff are very friendly, extremely knowledgable and happy to help. Have been shopping here for 6 years and will for the rest of my snowboarding days.
19th February 2013 Best snow store I have ever been to (including a lot of overseas travel)! Staff are very friendly, extremely knowledgable and happy to help. Have been shopping here for 6 years and will for the rest of my snowboarding days.
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Grizzle
12th August 2012 I bought some boots for a cool $999.00 and returned them unused a week later. I was given boots as a birthday gift but also was told by another centre that the boots sold to me were more suited to an aggressive skiier, whereas I am a beginner. Snow Center refused to give a refund. Selling in my behalf was only option given. Manager was all about power and control and completely condescending to me in all phone calls. Four months later and a formal request to MasterCard to reverse the transaction and I finally got a call that they sold the boots and would refund the money. Good gear can be found lots of places but I would take my business elsewhere after this. Customer care so low on their list. Boots were unused and returned within days so could have been such a simple fix and I was treated as a liar. Just disgusting!
Best snow store I have ever been to (including a lot of overseas travel)! Staff are very friendly, extremely knowledgable and happy to help. Have been shopping here for 6 years and will for the rest of my snowboarding days.