2.0
Five of us went to the Vue restaurant on the 19th Feb 2012. We were very dissapointed at the service and the quality of food.
We were initially told that we are allowed to bring our own wine and then when we arrived, we were told that we were not allowed. The waiter was really rude to us throughout the night. We had to wait for over an hour for the food to arrive, considering there were not many people there. The choice of food was very limited.
But i have to say the view was excellent. Though the menu was over priced, we dont mind paying for it as long as we get good customer service and good food. The waiter did not make us feel welcome. Will never recommend this restaurant to anyone.
4.0
Further to my critical review dated 20 February some members of our original party were happy to take up the offer of a voucher for a return meal and happily their experience 2nd time around was a much more pleasurable experience although it will be noted that their meal was a weekday lunch when the restaurant was relatively quiet so it's hard to know what the service would be like at a peak time. I suppose I should give credit to the restaurant for being so fast out of the starting blocks with their acceptance of my original list of defects with their service.
2.0
We were part of a recent party of approx 12 ppl dining at Vue on a saturday evening. While waiting for our table we witnessed one diner complaining about the delay in the delivery of their meals. On being seated we found that there were insufficient menus and no drinks menu. A single drinks menu eventually arrived but the waitress managed to forget to ask two of the diners for their drinks orders but still managed to assure them that "their drinks were coming" even when she hadn't taken an order from them! We had to request water for the table....this should have arrived automatically. The drinks menu didn't include any listing for beer or non-alcoholic beverages...This is NZ for crying out loud! When asked for advice on how the duck should be best served the waitress invented something on the spot which didn't tally with what was later served. Two of the diners had duck..both cooked differently...and both of an unacceptable quality. The main courses, when they arrived, were good quality but skimpy in size. The waitress failed to ask any of the diners whether they wnated side with their mains so the meal sizes were hardly what you would call a "feed" and considering the prices charges were a microscopic! We were uniformly surprised to virtually have "time" called on us before we could order a dessert. Will we be back? - Not blinking likely! My suggestion: Make sure your staff are properly trained. PS - Re the 2.5% surcharge for paying by creditcard...Please don't bleat to us about how you are obliged to pass this on. Absorb it in your overheads or make your mains 2.5% smaller!
5.0
Beautiful view, friendly staff, great food.
Partner and I thoroughly enjoyed our dining experience. Bringing mum and dad with us next time!
4.5
Top Floor of the Mercure Hotel - Customs Street. Stunning decor and views to city on one side and the waitemata harbour on the other. Had the best Xmas lunch ever. Delightful staff - great food. We found parking next to the britomart train station drop off - (behind in the next block). Cant wait to go agai
5.0
This is our favorite place when my husband and I go out on a date. The food and wine are excellent, the service is always good and the view, whether at lunch or dinner, is beautiful.
4.0
Great view and have food that matches can be a challenge in Auckland. Staff are very friendly too - what a bonus.
4.5
Great food, friendly staff, wonderful view... what more could you ask for?
Beautiful view, friendly staff, great food.
Partner and I thoroughly enjoyed our dining experience. Bringing mum and dad with us next time!