5.0
I hired a car from Cameron at the rent a dent branch in Manukau. Unfortunately I left the key in the car with the radio on while I was having lunch with friends. When I got back the battery just wasn't enough to start the car. Needing to be at a wedding I rang Cameron in a panic. Even though it was his day off he sent the owner of the company out to help me within 15 minutes. They swapped my car over, we're really nice and couldn't apologise enough, even though it was my fault. Thanks Rent A Dent Manukau. You guys are awesome.
1.5
Well, rentadent was cheap. Not much else going for the auckland airport
place. Picking up the car was a fiasco. On arrival at the car depot the
guy said he would just check the car out the front was ours and sort out the
paperwork. All done we set off, only to be called back after 30min, because
he had sent us out in the wrong car and he needed it back. He came to meet
us, but we still lost a good hour of our afternoon. His manner was gruff
and while apologising it didn't seem he was actually taking responsibility
for his mistake and the inconvenience he put us to. He was unhappy that we
chose to look around the car and point out previous damage before we drove
off, and made out we were being fussy. Stinging customers for previous
damage would appear to be a rentadent specialty, so we were going to check
it no matter how rude he was, but I imagine less bolshy customers might be
shamed into driving off and then being blamed for existing damage. The car
suspension was shot and we were relieved to make it back to the depot at the
end of our trip! The woman running the show on our return was far more
professional thankfully.
5.0
I have had quite a few dealings with Rent-a-Dent and find them most excellent. We had only good friendly service and great value.
5.0
Dear Prathaw
RE: your feedback.I find this very unusual and we would like to get to the bottom of this issue as we have 23 locations in NZ we would like to followup with you . Please contact me on 09 275 2914. Thank you, Kerry Augustine General Manager
1.0
I can say only one thing, if you can find the car from other dealer then don't go with Rent a Dent and in any case if you go with them be very careful. They can charge any thing. Advice, when you return the vehicle make sure you return the vihicle in front of them, get them check the vihicle there only. Similarly when you pick up check everything ( It's bit difficullt hence I suggested not to go with rent a dent)
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I hired a car from Cameron at the rent a dent branch in Manukau. Unfortunately I left the key in the car with the radio on while I was having lunch with friends. When I got back the battery just wasn't enough to start the car. Needing to be at a wedding I rang Cameron in a panic. Even though it was his day off he sent the owner of the company out to help me within 15 minutes. They swapped my car over, we're really nice and couldn't apologise enough, even though it was my fault. Thanks Rent A Dent Manukau. You guys are awesome.