26th September 2014 Served uncooked food that was inedible. Returned it to kitchen but were told "the chef says it's cooked" & asked if we wanted the rest of the dish back - after 2 staff had fingered it. (No thanks). When we got to the counter to pay, we were told we still had to pay for that item as "it's a matter of taste, you chose not to eat it". Again: it was UNCOOKED, 2 staff touched it & half was left in the kitchen. Disgusting customer service that ruined what started off as a good night.
Video Source (0.01 km)
Premier Master Drycleaners Limited (0.01 km)
Aristrocrates (0.01 km)
The Ponsonby Road Bistro (0.01 km)
Served uncooked food that was inedible. Returned it to kitchen but were told "the chef says it's cooked" & asked if we wanted the rest of the dish back - after 2 staff had fingered it. (No thanks). When we got to the counter to pay, we were told we still had to pay for that item as "it's a matter of taste, you chose not to eat it". Again: it was UNCOOKED, 2 staff touched it & half was left in the kitchen. Disgusting customer service that ruined what started off as a good night.