The Gen-i Story
Gen-i is an Australasian company that brings together IT and telecommunications services to provide converged ICT solutions for businesses across New Zealand and Australia.
A member of the Telecom New Zealand Group, we have a team of more than 3,000 energetic and passionate people in 19 locations across New Zealand.
Services
GEN-I is experienced and diverse provider of business solutions, Gen-i has developed services that span the technology and telecommunications sectors, offering end to end ICT solutions, or any individual component.
Strengthen your customer relationships with Gen-i
Our contact centre services enable you to build and maintain outstanding relationships with your customers. Ensuring that your customers can communicate with you in ways that suit them best from text to email and telephone this enables your business to maintain its customer orientation. And this is supported with management and reporting tools to ensure that your business case is fully realised.
In addition to this, our technology partners are world leaders. This gives us the ability to tap into a wealth of innovation, expertise and resources to help deliver a solution that works for you.
We provide relevant and reliable ICT solutions which enable New Zealand businesses to operate with confidence, improve business performance and realise opportunities.
Why Gen-i?
At Gen-i we have the expertise and assets to help you leverage this robust technology today. We are the only provider that can integrate fibre into a hybrid end to end national network combining fibre, copper and mobile, as well as construct networks using fibre from multiple providers.
We also provide the exciting applications and services that leverage this new fibre world including:
- Cloud computing
- Video conferencing and TelePresence
- Remote access
- Unified Collaboration Tools
- Virtual contact centres
- VoIP
Storage and Data Management
Protect your data and meet your obligations
Businesses are increasingly looking for value driven storage and data management solutions within their IT infrastructure that provide them with effective disaster recovery and business continuity processes, and which meet more stringent regulatory requirements.
Cloud Computing
What is Cloud Computing?
cloud computing is a set of pooled computing resources delivered over the Internet. The cloud delivers a hosting environment that doesn't limit an application to a specific set of resources
Why use Cloud Computing?
The cloud can quickly scale to thousands of servers to make resources available as they're needed. Cloud hosting customers never need to worry about buying new hardware to meet increasing traffic demands or huge traffic spikes.
