30th June 2012 I could forgive the awful lambs fry, (mushy and crumbly), but not the display of belligerence, rudeness and scoffing of the owner when we advised her of our disappointment when we paid the bill. I have never experiencd such rudeness. However her staff were the epitome of good customer service - the owner most definitely needs to take a leaf out of their book! I would have been prepared to give the restaurant a second chance, but certainly not the attitude of the owner. Word of mouth speaks louder than any marketing campaign - clearly she didn't understand this basic concept - my husband and I will not be dining at this restaurant again.
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1.0I could forgive the awful lambs fry, (mushy and crumbly), but not the display of belligerence, rudeness and scoffing of the owner when we advised her of our disappointment when we paid the bill. I have never experiencd such rudeness. However her staff were the epitome of good customer service - the owner most definitely needs to take a leaf out of their book! I would have been prepared to give the restaurant a second chance, but certainly not the attitude of the owner. Word of mouth speaks louder than any marketing campaign - clearly she didn't understand this basic concept - my husband and I will not be dining at this restaurant again.
Caesars Family Restaurant & Bar11
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I could forgive the awful lambs fry, (mushy and crumbly), but not the display of belligerence, rudeness and scoffing of the owner when we advised her of our disappointment when we paid the bill. I have never experiencd such rudeness. However her staff were the epitome of good customer service - the owner most definitely needs to take a leaf out of their book! I would have been prepared to give the restaurant a second chance, but certainly not the attitude of the owner. Word of mouth speaks louder than any marketing campaign - clearly she didn't understand this basic concept - my husband and I will not be dining at this restaurant again.