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ADT Security Ltd

P O Box 2439, Shortland Street, Auckland, 1140

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With over a century's worth of experience and providing electronic security solutions to over 8 million residential, commercial and retail customers...

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based on 3 review(s)

Telephone (09) 580 6400

Fax (09) 580 6475

Toll free 0800 111238

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Elizabthvie

20th February 2012
Absolutely exceptional service! The small business monitoring rep was very knowledgeable and the service was first class. Everything was completed quickly and easily and the prices were the best of many companies. Great company- highly recommend for alarm monitoring.

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With over a century's worth of experience and providing electronic security solutions to over 8 million residential, commercial and retail customers worldwide, ADT is the world's largest electronic security company.

ADT Security's products include alarm systems and integrated security applications that link access control, CCTV, electronic article surveillance, source tagging systems, guards and patrols, and cash carrying.

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0 - 4 Employees

3 Current Review(s) | 0 hidden

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Elizabthvie

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ssly

26th June 2011
Hopeless service. The first time the salesman came he said that our existing ADT alarm could be reconnected easily to be monitored. The service person failed to do so over many hours as he was incapable of finding the master code for the alarm. The salesman then sold us a new system that he should have known (according to ADT's next service person) would be useless with our house construction. The service person failed to install the system. ADT failed to refund our money promptly. Then the salesman came to our house again and managed to insert the master code in 5 minutes (the first technician had failed to manage to insert over several hours). The first technician was sent back to us to hook us up to monitoring. We were told he would take 1/2 hour. It took over 3 hours. The install was supposed to be free as we signed up for 3 years monitoring. Not only have we dealt with incompetence but we are now being hounded by the ADT credit department for a false debt of $30 relating to the install. The sales person has failed to resolve this issue and keeps on passing the buck. The sales manager is also not interested. It seems that this company will say anything to get your business but does not care about offering a very poor level of service once you have signed.

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nicholas_deo

9th June 2009
I think it is a good service

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