Computer Hardware in New Zealand

29th April 2010
PC Gear seem to have a problem with suppliers sourcing and sending products to them. On 2 occasions, several months apart, i've used them for my purchases. In the 1st instance i bought a 24inch Viewsonic screen, which was listed on the website as 'in stock at suppliers'. It took a month to arrive in Dunedin, and this was only because they managed to find an alternate supplier for the product. My 2nd purchase was a custom built Desktop system. There was a month wait on my system, and when it was delivered there were scratches on my case, and they'd given me the wrong graphics card i'd asked for. I'm well informed & experienced in average international and national transit times for freight, these month long waits have seemed entirely excessive.. Since then, the graphics card dilemma has been resolved, but i can't help but wonder what is going on behind the scenes at PC Gear... we all know the old saying "good things take time", I just wish that the good things from PC GEAR took LESS time.