Apex Car Rental New Zealand branches in Otago

14th August 2008
I recently rented a car from Apex for circa 2 weeks while we toured New Zealand. We have just returned to Australia and I just want to let you know how pleased we were with the service we received from your company. The initial booking process was excellent with the call facility and very friendly helpful staff who did everything possible to assist us through a number of changes to plans. The pick up from the hotel in Auckland was on time, the staff friendly and efficient. The car (whilst experiencing a few squeeks and groans from the suspension) was reliable, economical and well presented. The staff in Queenstown were equally friendly and efficient, assisting with our return to the hotel at the completion of our hire. Unfortunately we had to hire from another company for our Dunedin-Christchurch link after completing the Otago Trail ride as you don't have a Dunedin office - perhaps a thought for future development! While their service was fine, it did not show the special friendliness and helpfulness we experienced with Apex and their charges were much much higher. Thanks for your part in making our New Zealand holiday one of our best ever. Cheers Ian Miles

14th August 2008
I would just like to express our satisfaction with our recent Apex car hire. We did two hires, one in Greymouth (return to Queenstown airport) and one in Auckland. The cars were fine. However, what we particularly enjoyed was no additional sales pitch when we arrived to pick up the cars. We had pre-booked the full CDW. Its the first time we have picked up a hire car and not had a hard sell on extras, even when we think we have booked full insurance. All the staff were friendly and helpful. We will be recommending you to others. If we should return to New Zealand (we would love to), we would definitely book Apex again. Anyway, thanks again for a positive experience. Alison Isaac