Computer Hardware in Otago

29th April 2010
PC Gear seem to have a problem with suppliers sourcing and sending products to them. On 2 occasions, several months apart, i've used them for my purchases. In the 1st instance i bought a 24inch Viewsonic screen, which was listed on the website as 'in stock at suppliers'. It took a month to arrive in Dunedin, and this was only because they managed to find an alternate supplier for the product. My 2nd purchase was a custom built Desktop system. There was a month wait on my system, and when it was delivered there were scratches on my case, and they'd given me the wrong graphics card i'd asked for. I'm well informed & experienced in average international and national transit times for freight, these month long waits have seemed entirely excessive.. Since then, the graphics card dilemma has been resolved, but i can't help but wonder what is going on behind the scenes at PC Gear... we all know the old saying "good things take time", I just wish that the good things from PC GEAR took LESS time.

17th October 2012
The team at The Laptop Company Dunedin are probably the best group of people in retail that I've ever dealt with. They put a lot of effort into getting me what I needed, which was a difficult task. Coming in the second time, the reception girl had remembered my name and greeted me as such. Everyone that I dealt with was very friendly, good to have a chat to, and they go the extra mile to make things happen. I went in just recently with another broken laptop part-a small bit that was ~$3 looking at trademe prices. They gave me one for free from an old laptop! I've dealt with plenty of other laptop-related stores before, and there's absolutely no question that the laptop company dunedin is the number one place i would recommend to others. So thank you guys- you almost make me look forward to the next time I break my laptop. :)