Telecommunications in Wellington City

2nd October 2010
We had put up with poor Freeview reception for months after shifting to a new house. When we finally decided to do something about it, I Googled around. Clearvision Communications's web site looked good. I called them at about 09:30am on Thursday, September 30th/'10. It wasn't urgent, but they were able to come around the house the same day at Noon. Well before 1pm I had a new UHF antenna on the installed on the roof and perfect reception on all Freeview channels. The price was $217 all up and I consider that to be excellent value for the service provided. My first experience with Clearvision Communications was excellent.

21st September 2011
I have been on 24 months contract with Telecom NZ. The free Thompson Modem came along with that plan is poor quality which probably causes connection lost very often. I talked to first level technicians many time but it did not solve the problem. The connection lost problem happened since the first Thompson modem. Telecom sent me a new modem, but it still causes the same problem. Then I met with second level technicians few times. Telecom booked one of Chorus technicians to visit my house to check phone plugs, filters, modem and land-line exchange board near the house. Technician guy brought my modem to the exchange board for testing and he said that he changed my ADSL2 to Low profile in which the speed might be a bit slower but it might solve the connection lost problem. When connection lost happen, the internet led light on the modem is completely gone and came back after a while. Sometime, connection comes and goes very often and using internet is hopeless. I am very upset with Telecom because I am on the plan with 60GB plan which has been increased by Telecom automatically. Monthly fees cost me about $108 NZD. What a good services and rip off..............