Buildings - Maintenance in Penrose

29th April 2013
rude office lady which lost them a job

24th February 2013
I was stuck in a terrible place were all my windows were being replaced through an insurance claim. I had a bad feeling that the install was wrong but could not find a single person onsite that would acknowledge or explain what was happening. The carpenters literally ripped out the old windows and just shoved new ones in. As a home owner who is not a builder the expectation is that the trades know what they are doing and doing the right thing. Not knowing what else to do I emailed Aluminium Repairs Ltd and attached images of the windows and how they had been installed. After a very quick response (same day) I quickly learned that not only was the install wrong, that if this install continued I would end up with a completely leaky house. I cannot thank Troy enough for his advise, support, honesty and genuine drive to make sure things are done right and to code. The level of dedication and commitment to his trade is something that is almost extinct. I would urge anyone reading this in a situation that is similar to mine or wanting to avoid a situation like mine to get in touch with this group. Knowing that your home is safe and secure and done right is priceless.