Secondhand Dealers in Bay of Plenty

13th February 2011
I have recently moved to Rotorua & thought being a huge place for tourism the customer service would be great, was I wrong there, one man was so arrogant, rude, un-knowledgable that he made people feel inferior & stupid, I though he must be having a bad day, so I went back the next day to query something from him & sure enough straight of the bat he was rude & arrogant, I couldnt beleive how bad his customer services was, I suggest he gets re-training or even training to improve as he clearly doesnt have any skills in this area or needs a change in career. I am a young maori lady who is an Electronics Engineer (maybe a surprise to him) and he was tryng to rip me off by saying my equipment wasnt working properly, this is the reason I went back to see how he would treat me, as the day before I noticed that alot of people were getting scammed in by him, maybe they were desperate for cash & just took his advise but I was certainly not!!! The rest of the staff how ever were pleasant and helpful, maybe he is the staff/customer service bully!!!!

19th July 2008
These people are a complete rip off. The buyer whilst I was living in Pukehina Beach and he was aware I had a nervous breakdown and needed urgently to relocate to Auckland gave me $500 for all my household furniture that was valued at $7000 because I was in a state of shock distress and two children to feed he took advantage of me. He said that was all the money he had. This happened early years of 2000. You know who I am and I know karma goes around.

22nd December 2011
have shopped here several times and have found some really good bargains. Delivery service was fast and reasonably priced. Nice people to deal with.

20th January 2009
Great shop, lovely people working there. Always helpful